Restaurant technology has come a long way. Technology has grown by leaps and bounds, from a simple cash register to a place where all operations can be controlled from one place. In the restaurant business, technology is important in many ways, but one of the most important is in how the restaurant runs.
Now, let’s make it clear that an owner has to look into a lot of things. Restaurant operations include getting the right quality ingredients from the right supplier, making sure the kitchen never runs out of supplies, and making sure all the employees are doing their jobs well.
It might look like a huge job that a restaurant owner can’t handle on their own. In this case, technology can help you out. Technology can help you run your restaurant more smoothly and make sure you have a firm grip on everything that goes on there.
Technology makes it easier for you to run your restaurant from start to finish and to give consistent customer service. But many restaurants still don’t know how technology can help them run their business more smoothly.
Easy Order Taking
You should use the growth of cloud technology to improve how your restaurant runs. A point-of-sale system that runs in a browser and works well on any device, like a laptop, tablet, or even a smartphone, makes it easy to take orders, reserve tables, give automatic loyalty rewards, and take orders from people eating outside. Several apps are making it easier for both customers and restaurants to make reservations for tables.
Improvements To Front End Service
There are many things that need to be done at the beginning of each day to make sure that the rest of the day goes smoothly. Technology can help your front-of-house restaurant operations in a number of ways, such as:
- Technology can allow your restaurant staff to provide phenomenal guest service. The staff can recommend and upsell items based on what the customer has bought in the past.
- People are talking about self-ordering kiosks in the news these days. These kiosks let people order their own food without a waiter.
- Digital menu boards are also a nice and quick way to show what’s on your menu.
- Scheduling restaurant teams and employees to be in the right place at the right time
Make The Kitchen Run More Smoothly
Your restaurant’s food, which is its main attraction, is made in the back. This makes it even more important to get the back-end operations right. All of these things, like how long it takes to make a dish, what’s in stock, what’s on the menu, how much trash is made, how clean the kitchen is, and how well it’s kept, need to be checked regularly. Technology will make this easier.
A Kitchen Display System is an important part of how a restaurant kitchen works. The KOT goes directly to the food-preparation station, so the estimated time of delivery is more accurate. The customers will have a better time and the kitchen staff will make fewer mistakes if they can talk to each other well.
Executive chefs or kitchen managers can easily set up menus and calculate food costs for standard or special-order items.
With a restaurant management POS, it’s easy to keep track of what’s in stock. When an item’s reorder level is reached, the software sends you a real-time alert. This makes sure that you never order something that is already in stock or that your kitchen never runs out of an important item at a busy time.
It’s not enough to just streamline the front of the house (FOH) and back of the house (BOH). On a busy day, there may be misunderstandings and confusion between the front of the house (FOH) and the kitchen that need to be cleared up.
With a mobile POS, it’s easy to talk to customers because actions are done automatically. Orders are sent right away, and it’s impossible to miss any special requests. Many restaurant management systems have built-in logbooks and shift notes that can track the time it takes to prepare and deliver orders and also have spaces for staff feedback. This makes it easier for staff to talk to each other, which makes them more productive and speeds up service.
This doesn’t just apply to the people who work in the restaurant; it also applies to the tools they use. FOH tools should work well with BOH technology. Your POS software should let you update inventory and menu items in real time so that the kitchen and management can easily adjust to busy times. This also makes sure that the food doesn’t sit around and get cold, which makes things better for the customers.
A fully integrated management system puts all the tools in one place and reduces chaos by making sure everyone can talk to each other without any problems.
All of these show that technology can be used to make restaurant operations run more smoothly. So, if you don’t use technology to improve your services in your restaurant, you should start doing it right away!
Masab Farooque is a Tech Geek, Writer, and Founder at The Panther Tech. He is also a lead game developer at 10StaticStudios.
When he is not writing, he is mostly playing video games