Diablo 4 Rubber Banding and High Latency Jumps - Fixed!

How to Fix Diablo 4 Stuck on the Character Creation/Selection Screen

Diablo 4 just launched and everyone is eager to play it, but wait… You can’t get past the character selection or creation? Don’t worry, here we got a guide on How to Fix Diablo 4 Stuck on the Character Creation/Selection Screen or you may call it an infinite loading screen just running endlessly. Most of the time, it is on the character selection, but once the game crashes and you come back, the game gets stuck on the loading screen.

How to Fix Diablo 4 Stuck on the Character Creation/Selection Screen

Fixed Diablo 4 Stuck on the Character Creation/Selection Screen

Verify Game Files

One of the common causes of a game getting stuck on the character creation or selection is corrupted game files. To address this issue, you can verify the integrity of the game files using the game launcher or platform (e.g., battle.net). This process will compare your game files with the original files and replace any corrupted or missing ones. To verify game files, you can check out the guide here.

Update Graphics Drivers

Outdated or incompatible graphics drivers can often cause issues with games, including getting stuck on the character creation or selection. It is crucial to keep your graphics drivers up to date to ensure compatibility and optimal performance. To update your graphics drivers, you can follow these general steps:

  • Identify the manufacturer and model of your graphics card (e.g., NVIDIA GeForce or AMD Radeon).
  • Visit the official website of the graphics card manufacturer.
  • Navigate to the “Drivers” or “Support” section of the website.
  • Enter your graphics card model and operating system details.
  • Download the latest available driver for your graphics card.
  • Install the downloaded driver following the on-screen instructions.
  • Restart your computer and try launching the game again.

Adjust Graphics Settings

Sometimes, the game may struggle to load due to high graphics settings that exceed the capabilities of your hardware. Lowering the graphics settings can help alleviate the problems like getting stuck in the game. Here’s how you can adjust the graphics settings:

  • Launch Diablo 4
  • Access the in-game settings menu, typically found in the options or settings tab.
  • Locate the graphics settings or video options.
  • Lower the graphical settings, such as resolution, texture quality, shadow quality, or anti-aliasing.
  • Save the changes and restart the game to see if the loading issue is resolved.

Reinstall the Game

If the above solutions do not resolve the problem, you may consider reinstalling the game. Reinstalling can help fix any corrupted or missing game files that might be causing the game to get stuck at the character creation and selection. Before uninstalling, make sure to back up your game saves if applicable.

How to Fix Diablo 4 Stuck on the Character Creation/Selection Screen


Getting stuck on the character creation/selection can be frustrating when playing Diablo 4.

By following the steps outlined above, you can address the issue and get back to enjoying the thrilling adventure of Hell’s Journey.

Remember to verify game files, update graphics drivers, adjust graphics settings if necessary, and reinstall the game if all else fails.

With these troubleshooting methods, you’ll hopefully resolve the loading issue and continue immersing yourself in the rich world of Middle-earth. Hope this fixes Diablo 4 Stuck on character creation/selection.

Passionate Computer Engineer with 5+ years of experience in Professional Content Writing and Gaming Blogging. CTO at ThePantherTech.com, always exploring the latest tech advancements and enjoying gaming in my free time.