How to Fix Cannot Connect PS5 IPv6 Network Connection Error

How to Fix Cannot Connect PS5 IPv6 Network Connection Error

The PlayStation 5 (PS5) is a powerful gaming console that offers immersive gaming experiences. To fully enjoy the console’s features and online capabilities, a stable network connection is essential. However, some PS5 users may encounter the “Cannot Connect PS5 IPv6 Network Connection Error,” preventing them from accessing online features and services. If you’re facing this issue, don’t worry! This guide will provide you with How to Fix Cannot Connect PS5 IPv6 Network Connection Error and establish a successful IPv6 network connection on your PS5.

How to Fix Cannot Connect PS5 IPv6 Network Connection Error

How to Fix Cannot Connect PS5 IPv6 Network Connection Error

The “Cannot Connect PS5 IPv6 Network Connection Error” occurs when the console is unable to establish a network connection using the IPv6 protocol. This error may arise due to various factors, such as incompatible router settings, network interference, or issues with the console’s internal hardware.

Follow these steps to troubleshoot and resolve the “Cannot Connect PS5 IPv6 Network Connection Error”:

Check Router Settings

  • Access your router’s settings by typing its IP address into your web browser and entering your login credentials.
  • Locate the IPv6 settings in your router’s configuration. Ensure that your router is not set to use IPv6-only mode.
  • If your router is set to IPv6-only mode, change the settings to use both IPv4 and IPv6 (dual stack) or only IPv4.
  • Save the changes and restart your router.

Reboot Your PS5 and Network Equipment

  • Fully restart your PS5 console by pressing and holding the power button until the power menu appears. Select “Restart PS5” and wait for the console to reboot.
  • Simultaneously, restart your modem and router by unplugging their power cables, waiting for a few seconds, and plugging them back in.
  • Allow your network equipment to restart completely before proceeding.
How to Fix Cannot Connect PS5 IPv6 Network Connection Error

Disable IPv6 on Local Network (Optional)

  • If you encounter persistent issues with IPv6 connectivity, you can try disabling IPv6 on your local network.
  • Access your router’s settings and navigate to the DHCP section. Look for an option to disable IPv6 network addressing.
  • Disable IPv6 network addressing and save the changes. Note that this step should only be attempted if you’re comfortable with network configuration and understand the potential implications.

Contact Internet Service Provider (ISP) or Network Administrator

  • If the issue persists after following the previous steps, it’s advisable to contact your ISP or network administrator for assistance.
  • Explain the problem and the steps you’ve already taken to resolve it. They may be able to provide additional guidance or perform troubleshooting on their end.

Use Wired Connection (Alternative)

  • As an alternative, you can try connecting your PS5 to the internet using a wired connection. This involves connecting an Ethernet cable from your router to the console’s LAN port.
  • To set up a wired connection, navigate to Settings > Network > Settings > Set Up Internet Connection > Set Up Wired LAN on your PS5 console.
  • Follow the on-screen prompts to complete the wired connection setup process.
How to Fix Cannot Connect PS5 IPv6 Network Connection Error

Conclusion

The “Cannot Connect PS5 IPv6 Network Connection Error” can be frustrating, but by following the steps outlined in this guide, you should be able to resolve the issue and establish a stable network connection on your PS5. Remember to check your router settings, reboot your PS5 and network equipment, and consider disabling IPv6 if necessary. If the problem persists, reaching out to your ISP or network administrator for further assistance is recommended. Enjoy uninterrupted online gaming and access to all the features the PS5 has to offer!

Masab Farooque is a Tech Geek, Writer, and Founder at The Panther Tech. He is also a lead game developer at 10StaticStudios. When he is not writing, he is mostly playing video games