Are you tired of trying to send and receive Instagram DMs, only to be met with a frustrating loading screen? You’re not alone. This is a common problem that many Instagram users face, and it can be caused by a variety of factors. However, there are some steps you can take to troubleshoot and solve the problem. In this blog post, we’ll go over some tips and tricks on how to fix Instagram DMs stuck on the loading screen.
Check Your Internet Connection
One of the most common reasons for Instagram DMs to be stuck on the loading screen is a poor internet connection. Before you try any other troubleshooting steps, test the speed of your internet connection using a third-party app. If your internet speed is slow, try changing your mobile data network or switching to Wi-Fi to see if the problem persists.
Clear Your Instagram Cache
Another step you can take is to clear your Instagram cache. This may seem obvious, but it’s often overlooked. Instagram stores its caches to help your app operate more smoothly. Unfortunately, it may occupy a lot of memory. For this reason, it is important to clear it out as soon as possible. Once you’ve cleared it, you can re-open your Instagram app and try again.
Try Using the Multi-Task Function (for iPhone Users)
If you have an iPhone, you can try using the multi-task function. Do this by holding down the side button until the Apple logo appears. A menu should then appear. Depending on the manufacturer, the instructions may vary. Just follow the directions on the screen.
Close and Restart the App / Uninstall and Reinstall
If clearing your cache and trying the multi-task function don’t work, you can try closing the app and restarting it. If that doesn’t solve your problem, you may have to uninstall and reinstall the app. Make sure to install the latest version of the app.
Check for Updates and Changes to Your Account
While you’re at it, you can also go to your Settings page and see if there are any new updates for your account. Sometimes, a minor change can have a big impact on your Instagram experience. You should be sure to update your Time Zone, as well.
If you’re unsure of any of the steps, you can always report the bug to the Instagram help team. They’ll investigate your problem and get back to you as quickly as possible. If you haven’t been able to get your DMs to work after trying all of the above, it might be time to give up. You can either reach out to the Instagram help team or, if the problem persists, you can consider uninstalling the app altogether. We hope that this blog post has helped you solve the problem of Instagram DMs stuck on the loading screen. Happy Insta-messaging!
Why are my Instagram DMs stuck on the loading screen?
There are many different reasons why your DMs might not work properly, including a poor internet connection, an outdated version of the app, or even a device-specific issue.
What steps can I take to fix the problem?
Some troubleshooting steps to try include testing your internet connection, clearing your Instagram cache, using the multi-task function (for iPhone users), closing and restarting the app, and checking for updates and changes to your account.
What should I do if none of these steps work?
If none of these steps work, you can reach out to the Instagram help team for assistance. Additionally, if the problem persists, you can consider uninstalling the app altogether.
Can I report the bug to the Instagram help team?
Yes, you can report the bug to the Instagram help team and they will investigate your problem and get back to you as soon as possible.
Should I update my app to the latest version?
Yes, it is always a good idea to have the latest version of the app installed as it could fix many bugs and improve the performance.
Is clearing the cache will delete my chats?
No, clearing the cache will not delete your chats, it will only free up the memory and improve the performance.
Masab Farooque is a Tech Geek, Writer, and Founder at The Panther Tech. He is also a lead game developer at 10StaticStudios.
When he is not writing, he is mostly playing video games