How to Fix PlayStation Network Not Working

How to Fix PlayStation Network Not Working

The PlayStation network not working is a common issue faced by many PlayStation users. It can be frustrating when you can’t access your games or sign in to your account. However, there are several ways you can fix this issue and get back online.

In this blog post, we’ll go over some simple steps you can take to troubleshoot and resolve PlayStation Network Not Working. By following these steps, you can get your PlayStation Network services up and running again in no time.

How to Fix PlayStation Network Not Working

Verify your PSN account

First and foremost, you need to double-check that your PSN account is verified. This is crucial to avoid any potential hack attacks. If you haven’t verified your account yet, do it as soon as possible.

Change your router’s DNS settings

If the problem still persists, try changing your router’s DNS settings. This can resolve many Wi-Fi connectivity issues on your PlayStation. To change your DNS settings, go to Settings > Network > Set Up Internet Connection > Custom > DNS Settings > Manual.

How to Fix PlayStation Network Not Working

Restore your firmware

A bad or corrupt firmware update can cause a sudden drop in your PS5/PS4’s internet connection. It also affects your ability to connect to other devices on the same Wi-Fi network. For this reason, a complete firmware restore may help. To restore your firmware, go to the home screen, select System Software Update and update it manually or through an external storage device. Once done, restart your PS5/PS4 and see if it works again.

Rebuild your database

Lastly, if the error is due to a corrupt or broken database on your console, it’s time to rebuild that database. This is a quick and easy solution for most PlayStation users, but you might want to do it in Safe Mode first so that your games don’t crash during the process. To rebuild your database, go to Settings > System > System Software > Rebuild Database.


If you’re facing issues with your PlayStation network not working, try these simple steps to troubleshoot and resolve the problem. By verifying your PSN account, changing your router’s DNS settings, restoring your firmware, or rebuilding your database, you can get your PSN services up and running again in no time. If the problem persists, work with your local internet service provider to determine where the problem is happening. Sony is constantly addressing issues, so you shouldn’t have to wait too long to get your PSN services up and running again.

Masab Farooque
Masab Farooque is a Tech Geek, Writer, and Founder at The Panther Tech. He is also a lead game developer at 10StaticStudios. When he is not writing, he is mostly playing video games