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How to Fix PS Remote Play Something Went Wrong Error

Keep the Controller Connected to the Streaming Device

Reinstall the PS Remote Play Application

PS Remote Play is a feature that allows PlayStation 4 and PlayStation 5 users to stream and play their favorite console games on various devices such as smartphones, tablets, and computers. It provides the convenience of gaming on the go, giving players the flexibility to enjoy their gaming experience outside of the traditional console setup. However, like any technology, PS Remote Play can encounter issues and errors that may disrupt the seamless gaming experience. One common error that users may come across is the “Something Went Wrong” error. In this article, we will explore How to Fix PS Remote Play Something Went Wrong Error and get back to enjoying your gaming sessions.

How to Fix PS Remote Play Something Went Wrong Error

Encountering the “Something Went Wrong” error can be frustrating, but there are several troubleshooting steps you can take to resolve the issue. Here are some effective methods to fix the error and get PS Remote Play up and running again:

Check PlayStation Network Status

Before proceeding with troubleshooting steps, it’s essential to check if there are any confirmed issues with the PlayStation Network. Visit the official PlayStation Network status page to verify if there are any ongoing server outages or maintenance activities that might be causing the error.

Fully Reboot Your Devices

Perform a complete reboot of both your PlayStation console (PS4 or PS5) and the device you are using to stream (PC, mobile, or tablet). Powering off and on these devices can help resolve any temporary glitches that may be causing the error.

Restart Modem & Router

Try restarting your modem and router by turning them off and then back on again. This action can clear any network-related issues that might be affecting the connection between your devices.

Keep the Controller Connected to the Streaming Device

Ensure that the controller remains connected to the device you are streaming to and avoid reconnecting it to the PlayStation console. Reconnecting the controller to the console during PS Remote Play usage can trigger the “Something Went Wrong” error.

Stream to a Different Device

If you continue to experience the error on one device, try streaming to a different device. Sometimes, PS Remote Play may work flawlessly on certain devices while encountering issues on others. Testing with an alternative device can help isolate the problem and provide a workaround.

Reinstall the PS Remote Play Application

Uninstall the PS Remote Play application from your device and then reinstall it. Follow the appropriate steps based on your device’s operating system:

Windows: Go to the Control Panel, click on “Programs and Features,” and uninstall PS Remote Play.
Mac: Drag the PS Remote Play app from the Applications folder to the Trash. Then, empty the Trash by selecting Finder > Empty Trash.
Android/iOS: Tap and hold the Remote Play app, then select “uninstall”.

Contact PlayStation Support

If none of the above methods resolve the “Something Went Wrong” error, it’s recommended to reach out to PlayStation Support for further assistance. They can provide personalized troubleshooting guidance to help diagnose and resolve the issue specific to your setup.

Final Words

By following these troubleshooting steps, you should be able to fix the “Something Went Wrong” error and resume using PS Remote Play without interruptions. Enjoy the freedom of gaming on various devices and continue your immersive gaming experience with PlayStation!