[Solved] Facebook Messenger This Media Is No Longer Available – Photos and Videos not loading

Are you encountering problems with viewing photos or videos on Facebook Messenger? Don’t worry; you’re not alone! Sometimes, the app might show error messages like “This Media Is No Longer Available” or display “No Media” in your chats. Here’s a simple guide to help you troubleshoot these issues:

Deleted Media Files: If you’re seeing the “This Media Is No Longer Available” error, it often means that the person who sent you the media has deleted it. Unfortunately, in such cases, the media is no longer accessible.
“No Media” in Chats: When you see “No Media” in your chats, it might be due to:
- Permission Settings: Check if Messenger has the necessary permissions to access your media files.
- System Bugs: Sometimes, bugs in the system can cause this issue. Try restarting the app or your device to resolve it.
- Cache Files: Clearing cache files within the Messenger app could help. This might differ depending on your device, but usually, it’s under app settings.
Outdated Messenger App: Ensure you have the latest version of Messenger installed. Sometimes, outdated versions can cause problems with media loading.
Videos Not Playing: If you’re unable to view or play videos, consider restarting or updating the app. Close the Facebook app on your device and restart it. This simple step might fix the problem.
Photos and Videos Not Loading: Apply these steps if photos or videos aren’t loading:
- Check your internet connection.
- Make sure your device has a stable internet connection. Sometimes, poor connectivity can hinder media loading.
“Error Loading Media”: If you encounter this error, here are some solutions:
- Restart the Messenger app.
- Reboot your device to refresh the app and network connections.
- Ensure your internet is working fine. Sometimes, a weak connection causes media loading issues.

Final Words

Remember, these steps might vary slightly based on your device and Messenger version, but they’re a good starting point to troubleshoot these common issues on Facebook Messenger.

In most cases, performing simple troubleshooting steps can resolve these media-related problems. If issues persist, you might consider contacting Messenger support for further assistance.