Diablo 4 Crashing After Clicking Anywhere on the Screen

Diablo 4 Crashing After Clicking Anywhere on the Screen

So, Diablo 4 has been fully launched now and the problems remain the same for everyone. When you click anywhere on the screen even after the game is logged in and you are passed the logo, clicking anywhere will result in the game crashing. Don’t worry, here we got a fix for Diablo 4 Crashing After Clicking Anywhere on the Screen.

Diablo 4, the highly anticipated action role-playing game developed by Blizzard Entertainment, has captured the attention of gamers around the world. As players immerse themselves in the dark and treacherous world of Sanctuary, strange issues appear in front of them including this one.

Diablo 4 takes players on an epic journey through a world plagued by demonic forces. With its immersive gameplay and stunning visuals, it’s no wonder that fans eagerly await their chance to dive into this dark fantasy universe. However, technical issues can occasionally disrupt the gaming experience, and one such problem is the occurrence of crashes at the Diablo 4 logo screen. Fortunately, there are steps you can take to address this issue and get back to exploring the depths of Diablo’s world.

Diablo 4 Crashing After Clicking Anywhere on the Screen

Diablo 4 Crashing After Clicking Anywhere on the Screen

Check System Requirements

Ensure that your computer meets the minimum system requirements for Diablo 4. Blizzard has provided detailed specifications for the game, and if your system falls short, it may lead to crashes.

Update DirectX

Outdated DirectX software can sometimes cause crashes on startup. Visit the official Microsoft website and download the latest version of DirectX for your operating system.

Run as Administrator

Grant administrative privileges to the Diablo 4 executable file. Right-click on the game’s executable file and select “Run as administrator.” This can help prevent crashing while clicking anywhere on the screen, even after logging in.

Perform a Scan and Repair

Use the Blizzard launcher to perform a scan and repair on the game files. Open the launcher, click on Diablo 4, go to Options, and select Scan and Repair. This process will identify any corrupted files and repair them if necessary.

Disable Non-Microsoft Services

Temporarily disable non-Microsoft services using the System Configuration window. Type “msconfig” in the search bar, open the System Configuration window, go to the Services tab, check “Hide all Microsoft services,” and click on “Disable all” to disable the remaining services. Restart your computer and launch Diablo 4 to check if the crashes persist.

Flush DNS Settings

Clearing the DNS resolver cache can resolve connectivity issues that may contribute to crashes. Open the command prompt as an administrator, type “ipconfig /flushdns,” and press Enter. Restart the Battle.net client and launch Diablo 4 after flushing the DNS settings.

Check LocalPrefs.txt

Navigate to the Documents folder on your computer and locate the Diablo IV folder. Look for a text file named LocalPrefs.txt. If present, delete or rename this file, as it may be causing the crash on startup.

Seek Official Support

If the above methods fail to resolve the crashes at the logo screen, it is advisable to contact Blizzard’s official support channels. They have dedicated resources to address technical issues and can provide personalized assistance based on your specific situation.

Diablo 4 Crashing After Clicking Anywhere on the Screen


Diablo 4 Crashing After Clicking Anywhere on the Screen can be a frustrating obstacle for players eager to embark on their demon-slaying adventures. However, by following the steps outlined in this article, you can troubleshoot and resolve the issue.

Remember to check system requirements, update DirectX, run the game as an administrator, perform a scan and repair, disable non-Microsoft services, flush DNS settings, and check for any problematic files. If all else fails, don’t hesitate to seek help from Blizzard’s official support channels.

With these solutions at your disposal, you’ll be ready to dive back into the dark and thrilling world of Diablo 4 without any crashes holding you back.

Dawer Iqbal, an electrical engineer, is the visionary behind ThePantherTech. His passion for technology and commitment to demystifying it are at the heart of this platform.