The kind of entertainment itself, Netflix recently had trouble, where the application stops and shows you some kind of error. Yes, we are talking about the 15001 Error. The whole message is “Sorry, we couldn’t reach the Netflix service. Please check Network Settings to connect to an available network and use Netflix”. Don’t worry, here we have a guide, to help you Fix Netflix Error Code 15001.
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What’s the cause of the 15001 Error in Netflix?
Basically, the background of the issue is unknown at this point. But, there are a few culprits like the date and time setting on your device. There might be some interruption related to your device, so it could also be the case here.
The App might have a new update waiting in the background and due to this, you might face the 15001 Error Code. Then again, it could be something different. Let’s get to fixing it.
How to Fix Netflix Error Code 15001
Check the Date and Time
The location where you are and the time/date should match each other. In case it doesn’t then there is some type of error like 15001. For that, you need to go through the following steps;
- Open Android
- Go to Settings
- Find the Settings “Date and Time”
- Set that to Automatic
- Try Netflix again
Now, the first step basically does have a restart, we again recommend you do a clean restart on your device that got Netflix 15001 Error.
Just as we mentioned before, in case you have a pending update, it will also result in errors like these. Try updating your Smartphone and App.
- Open the Play Store or App Store and Search Netflix. Tap on Update if it is present.
- Go to Smartphone Settings and search for Update or scroll down at the bottom. You will find the Smartphone version or the update option.
In case the issue persists, you can simply contact the Netflix Support Team. You need to also contact the Manufacturer of the device you are using the Netflix App on.
Netflix 15001 Fix for Rooted Devices
If you are using the Netflix App on a rooted device, then you can simply follow this Github 15001 Fix for an effortless solution.
Netflix Error Code 15001 is nothing unusual. It is just like another anonymous error code that appears randomly. Give a good restart on your device. Check for the updates, and confirm your Date/Time matches your Location.