You’re ready to get that awesome new PS5 game, or maybe renew your subscription, but then – bam! Error code WS-113947-5 pops up, putting a halt to your plans. It usually means something’s not quite right with your saved payment information on your PlayStation 5. Don’t worry, though! This is a common glitch, and we’ll tackle it together.
What’s Causing the Payment Problem?
Even the most careful of us can make typos! One misplaced digit in your credit card number, a wrong expiration date, or even a tiny error in your billing address can trip up the payment process.
Occasionally, your bank or credit card company might have security measures that temporarily prevent payments, especially if they’ve flagged something unusual. A quick call to them can clear things up.
Sometimes, the issue isn’t even on your end! The PlayStation Network might be having a temporary glitch. Technology can be unpredictable like that.
How To Fix PS5 Error Code WS-113947-5
Double-Checking Your Payment Details
Think of this as a digital detective mission:
- On your PS5, journey into Settings > Users and Accounts > Account > Payment and Subscriptions > Payment Methods.
- Select your saved credit or debit card and carefully examine each detail. Are the card number, expiration date, security code (the three digits on the back), and billing address perfectly accurate? Even one tiny mistake can throw everything off.
- If you find any errors, use the Edit option to correct them. If everything looks correct but you’re still facing the error, try deleting the payment method and carefully re-entering it. Sometimes a fresh start does the trick!
Exploring Alternative Payment Routes
If the error code persists, it’s time to switch gears:
- Do you have another credit or debit card? Try adding that to your PS5 and see if it works.
- PlayStation Store gift cards are super reliable. If you have one, this is a great time to use it, bypassing any potential card issues entirely.
Wait a while
Sometimes, all it takes is a bit of time. The PlayStation Network might be experiencing temporary hiccups. Try again after 24 hours. It can be annoying, but patience might be the secret weapon here.
If you’ve been adding, deleting, or editing your payment info a lot in quick succession, PlayStation might temporarily lock your account. This is a security thing! Don’t panic, just wait 24 hours and you’ll be able to try again.
If you’ve exhausted all the DIY options, it’s time to bring in the professionals. PlayStation Support has specialized tools and can pinpoint the exact reason for this pesky error. You’ll find their contact information on the official PlayStation website.
Final Words
Hopefully, these steps helped you vanquish error code WS-113947-5 and banish those payment woes. Remember, most PS5 hiccups are fixable with a bit of know-how and patience. Now, get ready to dive back into your favorite PlayStation adventures!
