How to Fix Google Fiber Not Working? [2023 Method]

How to Fix Google Fiber Not Working? [2023 Method]

If you are a user of Google Fiber, you might have noticed that it stopped working suddenly out of nowhere. As troublesome as it might sound, there are quite seamless fixes to help you troubleshoot your Google Fiber and get back to using those high internet speeds.

Google Fiber Not Working

Why is Google Fiber Not Working?

One of the primary reasons why Google Fiber has stopped working is because of a service outage. Whenever there is a maintenance or an upgrade,e the services will be halted for the time being.

You can check out whether the area you are in is affected by the Fiber Outage or not. In case it is the reason, then there is no need to read onwards, but not, then you might want to carry on with this guide.

How to Fix Google Fiber Not Working? [2023 Method]

Reset Google Fiber Device by Powercycle Method

In both the cases of slow Google Fiber Internet and Google Fiber Not Working, you might want to start off with a good old device restart. Before turning the device On, we recommend you wait for 30 seconds to 1 minute, as it clears the internet cache as well.

Step to Power Cycle Google Fiber Device

  • Unplug the Device from the cord
  • Wait for 10 seconds to 1 minute
  • Connect the wires
  • Turn it on, but wait 3 minutes for the lights

Resetting Google Fiber Box

While a simple device restart works wonderfully to fix most issues, a step onward would be to Reset Google Fiber Box as well. How to do it?

  • Find the Reset Button on the Device
  • Hold it
  • Wait for the LED to switch, blinking faster with a purple light
  • Hold for 10 seconds
  • LED will go dark
  • Release the hold/button
  • Wait for a few minutes till the device reboots
  • Reconnect to Google Fiber Network

Contact Google Fiber Support

In case nothing works and the Google Fiber isn’t working after all those resets and tries, we recommend you talk to Google FiberSupport. It is Google we are talking about, professionalism, and top-notch customer support are a promise.


Dawer Iqbal, an electrical engineer, is the visionary behind ThePantherTech. His passion for technology and commitment to demystifying it are at the heart of this platform.